Last updated ___12/02/2021___
This policy is written in accordance with the Consumer Rights Act 2015.
Thank you for your purchase. We hope you are happy with your purchase. However, if you
are not completely satisfied with your purchase for any reason, you may return it to us for a
full refund, store credit, or an exchange. Please see below for more information on our return
If you are unsatisfied or made a mistake you have the right to cancel within __14__ days of
placing the order.*
All returns must be postmarked within __14__ days after receiving the item(s). All returned
items must be in new and unused condition, with all original tags and labels attached.
*Customers who wish to cancel or replace an order are liable for return postage.
To return an item(s), place the item(s) securely in its original sealed packaging, and mail your
return to the following address:
Yuyun Yunnan Limited,
35 Livingstone Road,
London, E17 9AU
After receiving your return and inspecting the condition of your item, we will process your
return. Please allow at max __14__ working days after we receive the item(s) for your refund.
For faulty, defective or damaged products, you have up to __30__ days after receiving the
item. Please contact us at the customer email below to arrange a refund or exchange.
Where not faulty, defective or damaged, sealed products are not suitable for return if they
are unsealed, due to health protection and hygiene.
If you have any questions concerning local delivery, shipping or our return policy, please contact