Returns Policy

L’amour est bleu

Cancellation Policy

You can return your unworn items within 14 days. After receiving your return request we
will send you the return label by e-mail.

Right of withdrawal
(1) You have the right to revoke this contract within 14 days without giving reasons.
(2) The withdrawal period is 14 days from the day on which you or a third party designated
by you, other than the carrier, took possession of the goods.
(3) In order to exercise your right of withdrawal, you must inform us

l’amour est bleu
Käthe-Niederkirchner-Strasse 4
10407 Berlin
Germany
e-mail: service@lamourestbleu.com

by means of a clear statement (e.g. a letter, fax or e-mail sent by mail) of your decision to
withdraw from this contract. You may use the attached model revocation form, but this is
not mandatory.

(4) In order to comply with the revocation period, it is sufficient that you send the
notification of the exercise of the right of revocation before the end of the revocation
period.

Consequences of withdrawal

(1) If you revoke this agreement, we shall reimburse you for all payments we have received
from you, including delivery costs (with the exception of additional costs resulting from the
fact that you have chosen a different type of delivery from the cheapest standard delivery
offered by us), immediately and at the latest within 14 days of the day on which we receive
notification of your revocation of this agreement. We will use the same means of payment
for the repayment as you used for the original order, unless expressly agreed otherwise with
you; in no case will you be charged for this repayment. We may refuse to refund until we
have received the goods back or until you have provided proof that you have returned the
goods, whichever is earlier.
(2) You must return the goods to l’amour est bleu, Käthe-Niederkirchner-Straße 4, 10407
Berlin, Germany, without delay and in any case within 14 days at the latest of the day on
which you notify us of the cancellation of this contract. The deadline is deemed to have been
met if you send the goods before the 14-day period has expired.
(3) Please understand that you will have to bear the direct costs for the return shipment.
Please send your return shipment insured to the following address:

l’amour est bleu
Käthe-Niederkirchner-Strasse 4
10407 Berlin
Germany

You can also request a return label via service@lamourestbleu.com. For the return label we
charge a fee of 9,90 €.

(4) You will only have to pay for any loss in value of the goods if this loss in value is due to
handling of the goods that is not necessary for testing their nature, properties and
functionality.

Sample revocation form
(If you want to cancel the contract, please fill out this form and send it back).

– To
l’amour est bleu
Käthe-Niederkirchner-Strasse 4
10407 Berlin
Germany
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the
following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in the case of communication on paper)
– Date
_
(*) Delete as appropriate.